Packages typically arrive within 10-30 days from the date we receive the payment of the order. If the order is not delivered within one month from the date Ju Schnee/shop received the payment, consumer is entitled to cancel the order. Then Ju Schnee is obliged to refund the payment within 30 days. Products are shipped directly from Berlin/Germany.
IMPORTANT – If a package is returned to Germany because the buyer did not claim the package, Ju Schnee does not send replacements.
Ju Schnee is not responsible for any actions taken by customs on your package during delivery. Ju Schnee has no control over this.
Buyer is responsible for any customs charges that may be applied to your package. Customs determines these charges, and Ju Schnee has no way of knowing what these charges may be.
Due to the small nature of the shop and and the limited quantities of each product, we currently do not accept returns on any products sold. Please carefully review the product description, sizes and colors and email any questions before making a final purchase.
When a product shows factory defects or if we shipped the wrong color or size or any other fault on our part please send an email to firstname.lastname@example.org. We will pay for the transport costs in the form of a refund. If you choose to use an untrackable shipping method, we cannot be held responsible for packages lost in the transport.
Ju Schnee shop reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the site, or any portion of the site, for any reason (2) to modify or change the site, or any portion of the site, and any applicable policies or terms and (3) to interrupt the operation of the site, or any portion of the site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Except where prohibited by law, in no event will Ju Schnee shop be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Ju Schnee has been advised of the possibility of such damages.
You agree to indemnify and hold Ju Schnee, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Ju Schnee by any third party due to or arising out of or in connection with your use of the site.
Ju Schnee may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Ju Schnee rights or property, or the rights or property of visitors to or users of the site, including Ju Schnee’s customers. Ju Schnee reserves the right at all times to disclose any information that Ju Schnee deems necessary to comply with any applicable law, regulation, legal process or governmental request. Ju Schnee also may disclose your information when Ju Schnee determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.
You agree that Ju Schnee may, in its sole discretion and without prior notice, terminate your access to the site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the site or any service offered on or through the site, or (4) unexpected technical issues or problems.
Void Where Prohibited
Ju Schnee administers and operates the Ju Schnee site from its location in Berlin, Germany. Although the site is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the site are available to all persons or in all geographic locations.
Ju Schnee reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the site is void where prohibited.
Ju Schnee and Ju Schnee actively and aggressively enforces its intellectual property rights to the fullest extent of the law.